Shipping policy

Subs & Co. Shipping Policy (2‑Week Delivery Window)

Processing Time

All orders are processed within 2–4 business days. Once your order is processed and shipped, you will receive a confirmation email with tracking information.

Shipping Time

Standard delivery for all orders is 10–14 business days. This timeframe includes carrier transit times and may vary slightly based on destination and seasonal volume.

Total Estimated Delivery Time

12–18 business days (Processing + Shipping)

Order Tracking

Once your order has shipped, tracking details will be sent to the email provided at checkout. Tracking updates may take up to 48 hours to appear.

Shipping Delays

While we aim to deliver all orders within the estimated timeframe, delays may occur due to customs, carrier issues, holidays, or high‑volume periods. Subs & Co. is not responsible for delays outside our control, but we will always support you in resolving any issues.

Incorrect Addresses

Please ensure your shipping information is accurate at checkout. Subs & Co. is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please contact the carrier first. If additional assistance is needed, reach out to our support team and we’ll help guide you through the next steps.

International Shipping

International orders may experience additional delays due to customs processing. Any customs fees or import taxes are the responsibility of the customer.